Frequently asked questions

What's the warranty?

• 1 year warranty, but easy worn spare parts and human-factor damage will be charged extra fee

How to provide after-sales service?

• 1. Online supporting,free spares parts by warranty 2. If there is distributor,there will be local support

Where do you have local support?

• In UAE,Saudi Arabia,Thailand,Vietnam,Indonesia,Cambodia,Tanzania, Mauritius, Reunion,we can provide local support

Are you manufacturer?

• Yes,we are half manufacturer half trading company. Manufacturing Furnotel brand equipment, trading for all kinds of kitchen equipment,especially turn-key solution.

Do you keep stock?

• For Furnotel elegant series,snack equipment, usually we keep stocks, it can be delivered in 10 days. Pls leave message to ask for stock list.