Shipping

The delivery method is by sea, Usually, it's 30 days, but during the busy season, for example, end of the year, it will be 45 days.Freight staff will contact you.

1.) Carefully inspect the exterior of the shipping packaging or packaging materials for damage.

Any package with obvious external damage should be rejected. Please do not sign for the goods. Let the driver know that you are rejecting the shipment due to damage.
If you or someone delivering on your behalf signs for the shipment and accepts delivery, you will take full responsibility for the items ordered. Once you sign for delivery, shinelongstore.com cannot assist you with exchanges, regardless of the condition of the item. To refuse delivery of any damaged goods, contact shinelongstore.com so we can arrange shipping of a replacement item.
2.) Before signing for delivery, unpack your order and inspect all items thoroughly.

If the outside of the package appears to be undamaged, you must fully open the package and inspect the contents for possible damage that may have occurred during shipping.
3.) Inspect your items for any damage or possible missing parts.

After unpacking a shipping item or removing packaging materials, please inspect the item carefully and thoroughly.
Check exterior panels for scratches, dings, or dings.
Check to see if the corners of the device are pushed in or curled.
Inspect pipes, pipes, coils, screens, and grates for curls, punctures, or other damage.
Check glass and plastic parts for scratches, cracks, or other damage.
The discovery of any significant damage means you may have to reject the shipment. However, minor cosmetic damage that does not affect the operation or functionality of the product may be repairable, such as panel replacement or glass replacement. Contact shinelongstore.com now.

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